State Farm® Insurance Agent Cassie Erschen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terrence Dunning
May 6, 2025
5
out of
5
rating by Terrence Dunning
"State Farm has been a great company for me and my family , easy enrollment , fair rates and and always east to contact if you have any question. I would recommend State Farm to anybody seeking insurance , its a great company to have by your side."
We responded:
"Thank you for the 5 star review, Terrence! So glad to hear you have been happy with our office customer service. Happy to have you as a customer!"
Roberta Auld
April 12, 2025
5
out of
5
rating by Roberta Auld
"I just want to thank State Farm when it came to getting car insurance they were very patient as I was looking around for the best deal that fit my needs. Kristen was friendly and had wonderful skills in looking for what I wanted & even put-up with my military stories. She was a gem 💎. There wasn’t anyone law that could match or beat the great deal they gave me. Thanks State Farm"
We responded:
"This made my day, Roberta! Thank you for sharing. We're always here to help and offer any assistance you may need. - Cassie"
Martin Boekers
January 15, 2025
5
out of
5
rating by Martin Boekers
"I got a “new” car, switched from Progressive! Cassie provided better insurance quite a bit cheaper. Their staff was friendly and spent the time I needed going over the policy! Try them out!"
We responded:
"Hi Martin, thank you so much for the kind words! Our team loves helping to review policy details with our customers and saving them money while doing it! Happy to have you as a customer. "
Kim Carson
January 13, 2025
5
out of
5
rating by Kim Carson
"This is the Easiest agency I've ever worked with. Things went very quick and smoothly. I shopped around and they do have the best rates with more coverage. Zachary and Cassie were very accommodating and considerate."
We responded:
"Kim, thank you so much for your kind words! We're thrilled to hear that working with us was easy and that we were able to find you coverage. Zachary and I always aim to provide quick, considerate service, and it’s great to know that we were able to meet your needs. If you ever have any questions or need assistance in the future, don’t hesitate to reach out—we're here for you! - Cassie"
Roger Blake
December 31, 2024
5
out of
5
rating by Roger Blake
"Zach was extremely helpful and provided exceptional service in a quick timeframe. 100% recommend this location for any insurance questions or needs, their kindness and commitment to providing me the best service was unmatched. Once again, thank you for all your assistance!"
We responded:
"Thank you for your kind words, Roger! We’re so glad to hear that you’ve had a great experience working with Zach. We truly appreciate your feedback and look forward to continuing to assist you! - Cassie "
Morgan West
December 19, 2024
5
out of
5
rating by Morgan West
"We reached out to Cassie during the purchase of a new home and she was quick to assist us. The personal service and quick response times have been great and we look forward to a long relationship with Cassie and her team."
We responded:
"Morgan, we are so thrilled to hear you had such a positive experience. Happy to have you as a customer here at Cassie Erschen State Farm! "
Angel a
November 20, 2024
5
out of
5
rating by Angel a
"Miranda was very helpful, made me feel like I was talking to a friend."
We responded:
"Angel, thank you for the kind words! We're so glad Miranda has been helpful and friendly—she’s a great asset to our team! "
Margret Harmon
November 3, 2024
5
out of
5
rating by Margret Harmon
"Great service Zach was extremely helpful and very knowledgable"
We responded:
"Margret, thank you for the awesome feedback! We’re so glad to hear that Zach and the team provided efficient and excellent service. Call us anytime! - Cassie "
Landen Schmersahl
November 1, 2024
5
out of
5
rating by Landen Schmersahl
"Quick, easy, and very helpful"
We responded:
"Landen, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Cassie "
Sondra Olson
October 22, 2024
5
out of
5
rating by Sondra Olson
"Very easy to get insurance I did everything online Very reasonable"
We responded:
"Sondra, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Cassie"
Abbey Justice
August 30, 2024
5
out of
5
rating by Abbey Justice
"After we had a major increase in our policy with our previous carrier we decided to go into State Farm in Freeburg. Kyle was not only extremely nice, but very helpful and took the time to review what they could offer us. We got basically the same coverage at almost half the price! Could not be happier with our local home town State Farm agent!! Highly recommend them if you are in the market for insurance. -Chad Justice"
We responded:
"Abbey, Thank you for sharing your experience! I'm glad Kyle was able to assist you and provide the coverage you needed at a better rate. We appreciate your recommendation and are happy to serve our local community. If you have any further questions or need assistance in the future, feel free to reach out. - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Zack Stancil
June 25, 2024
5
out of
5
rating by Zack Stancil
"Great company to work with Zach really broke things down for me to understand! being a young adult and not knowing the ways of the insurance world, I now feel more confident in do business with this company after talking with Zach!"
We responded:
"Zack, we love reviews like this! I'm pleased to know you feel more confident in doing business with us. If you have any more questions or insurance needs, feel free to reach out anytime! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Kayla Keck
May 24, 2024
5
out of
5
rating by Kayla Keck
"We love Cassie at State Farm!!! She offers the best rates and takes great care of us. Emily is also always such a pleasure to speak to on the phone, she is so sweet!!"
We responded:
"Kayla, we're elated you love our service at our State Farm office! I'm pleased to hear you're happy with our rates and care. Emily is indeed a gem to speak with. Thank you for your kind words! Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Caitlin Droll
May 24, 2024
5
out of
5
rating by Caitlin Droll
"Madison helped me with my renters insurance as a first time renter and put up with all my questions lol. She was very polite and patient with me. I even went back to her and she helped me get a car insured too! She will be my go to every time."
We responded:
"Madison, I'm happy to hear about the exceptional service you received for your renters and car insurance needs! Your satisfaction and trust mean the world to us. I'm grateful for the opportunity to assist you and look forward to being your go-to agent. If you ever need anything, I'm here to help! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Miss Cook
May 24, 2024
5
out of
5
rating by Miss Cook
"This office is so professional and helpful! They answered all of my questions and were patient as I asked multiple questions about a new policy. I highly recommend!"
We responded:
"Miss Cook, we're happy to hear you found our office professional and helpful! We're pleased we could assist you with your new policy and answer all your questions. Thank you for recommending us, and we look forward to serving you again in the future! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Cody Duke
May 24, 2024
5
out of
5
rating by Cody Duke
"Miranda helped me understand my life insurance options and got me a great policy! The whole team has great customer service and made the process of buying life insurance easy!"
We responded:
"Cody, I'm happy to hear you found Miranda's assistance valuable in selecting a great life insurance policy! Our team is pleased to have provided you with easy and efficient service. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Kirsten Reuss
May 14, 2024
5
out of
5
rating by Kirsten Reuss
"When looking for new home and auto insurance, they were very helpful and quick. Highly recommend if you’re looking for a new quote!"
We responded:
"Kirsten, we're thrilled you found our team helpful and quick in assisting with your new home and auto insurance quotes! We're pleased to have provided you with a positive experience and appreciate your recommendation. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Joseph Potter
May 6, 2024
5
out of
5
rating by Joseph Potter
"Great service, great price. Thorough. Love the driving app. Best insurance agent I ever had"
We responded:
"Joseph, your review means a lot to us! I'm thrilled you're pleased with our great service and thoroughness. Thank you for your positive feedback. Our office is here for all your auto insurance needs."
Gwinn Krueger
April 2, 2024
5
out of
5
rating by Gwinn Krueger
"My previous insurance carrier for my home & auto increased drastically. I spoke with Zach who quoted more affordable rates to me in an organized and efficient manner. Followed up by Cassie to ensure policies were just what I needed. Thanks for your prompt service."
We responded:
"Thank you for the five-star rating, Gwinn! I'm pleased to hear that Zach and I could provide you with more affordable rates and the right policies efficiently. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Lauren Funk
March 18, 2024
5
out of
5
rating by Lauren Funk
"First off, this building is beautiful. I had to go inside to speak with someone regarding my policy and everyone was so nice and informative. They also had the best prices compared to other competitor’s. What stands out the most is how personable this location is!"
We responded:
"Lauren, we are thrilled to hear about your positive experience at our beautiful office! We are delighted that you found our team to be nice, informative, and personable. Providing the best prices and exceptional service is what we strive for. Thank you for choosing us for your insurance needs! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Shane Shumaker
March 15, 2024
5
out of
5
rating by Shane Shumaker
"Highly recommend! They're very patient and work with you on your schedule."
We responded:
"Thank you for the glowing review, Shane! We are thrilled to hear that you had a positive experience with our team. Providing excellent service and working with our clients' schedules is always a top priority for us. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Tammy Harshbarger
March 13, 2024
5
out of
5
rating by Tammy Harshbarger
"I am very happy I checked with them for a quote on my home and car insurance combined. I spoke with Zach and he made the process easy. I gave him the information, and he did the rest. We have been with them about a month and a half now and am pleased with their customer service. The quotes were accurate, and I have more coverage on my home than previously, and we are saving about $2,800.00 annually. I am glad I checked into alternatives. I highly recommend their services."
We responded:
"Tammy, we are thrilled to hear about your positive experience with Zach and our team at Cassie Erschen - State Farm Insurance Agent. Providing accurate quotes, more coverage, and significant annual savings is always our goal. Thank you for recommending our services, and we are here for you whenever you need assistance with your home and auto insurance. - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Florence Gwinn
November 3, 2023
5
out of
5
rating by Florence Gwinn
"Very kind, efficient, and organized."
We responded:
"Thank you for taking the time to leave us a review, Florence. Our State Farm office in Freeburg would be nothing without policyholders like you!"
Kaden Woods
September 20, 2023
5
out of
5
rating by Kaden Woods
"Honestly only took me 15 minutes max to give all my details, for them to look me up. With lowering my bill down by half on switching too. Very kind and thorough would 100% recommend not just State Farm but the people working here too!"
We responded:
"Thank you, Kaden, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. Thank you for trusting us to protect what matters most!"
Jason Rigdon
September 14, 2023
5
out of
5
rating by Jason Rigdon
"This week I moved my insurance over to State Farm. Zach was extremely helpful with setting up my policy and saved me hundreds! Definitely recommend using this State Farm office!"
We responded:
"Thank you for the five-stars, Jason! Zach is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs. Thank you for joining our State Farm family!"