State Farm® Insurance Agent Cassie Erschen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Abbey Justice
August 30, 2024
5
out of
5
rating by Abbey Justice
"After we had a major increase in our policy with our previous carrier we decided to go into State Farm in Freeburg. Kyle was not only extremely nice, but very helpful and took the time to review what they could offer us. We got basically the same coverage at almost half the price! Could not be happier with our local home town State Farm agent!! Highly recommend them if you are in the market for insurance. -Chad Justice"
We responded:
"Abbey, Thank you for sharing your experience! I'm glad Kyle was able to assist you and provide the coverage you needed at a better rate. We appreciate your recommendation and are happy to serve our local community. If you have any further questions or need assistance in the future, feel free to reach out. - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Zack Stancil
June 25, 2024
5
out of
5
rating by Zack Stancil
"Great company to work with Zach really broke things down for me to understand! being a young adult and not knowing the ways of the insurance world, I now feel more confident in do business with this company after talking with Zach!"
We responded:
"Zack, we love reviews like this! I'm pleased to know you feel more confident in doing business with us. If you have any more questions or insurance needs, feel free to reach out anytime! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Kayla Keck
May 24, 2024
5
out of
5
rating by Kayla Keck
"We love Cassie at State Farm!!! She offers the best rates and takes great care of us. Emily is also always such a pleasure to speak to on the phone, she is so sweet!!"
We responded:
"Kayla, we're elated you love our service at our State Farm office! I'm pleased to hear you're happy with our rates and care. Emily is indeed a gem to speak with. Thank you for your kind words! Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Caitlin Droll
May 24, 2024
5
out of
5
rating by Caitlin Droll
"Madison helped me with my renters insurance as a first time renter and put up with all my questions lol. She was very polite and patient with me. I even went back to her and she helped me get a car insured too! She will be my go to every time."
We responded:
"Madison, I'm happy to hear about the exceptional service you received for your renters and car insurance needs! Your satisfaction and trust mean the world to us. I'm grateful for the opportunity to assist you and look forward to being your go-to agent. If you ever need anything, I'm here to help! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Miss Cook
May 24, 2024
5
out of
5
rating by Miss Cook
"This office is so professional and helpful! They answered all of my questions and were patient as I asked multiple questions about a new policy. I highly recommend!"
We responded:
"Miss Cook, we're happy to hear you found our office professional and helpful! We're pleased we could assist you with your new policy and answer all your questions. Thank you for recommending us, and we look forward to serving you again in the future! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Cody Duke
May 24, 2024
5
out of
5
rating by Cody Duke
"Miranda helped me understand my life insurance options and got me a great policy! The whole team has great customer service and made the process of buying life insurance easy!"
We responded:
"Cody, I'm happy to hear you found Miranda's assistance valuable in selecting a great life insurance policy! Our team is pleased to have provided you with easy and efficient service. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Kirsten Reuss
May 14, 2024
5
out of
5
rating by Kirsten Reuss
"When looking for new home and auto insurance, they were very helpful and quick. Highly recommend if you’re looking for a new quote!"
We responded:
"Kirsten, we're thrilled you found our team helpful and quick in assisting with your new home and auto insurance quotes! We're pleased to have provided you with a positive experience and appreciate your recommendation. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Joseph Potter
May 6, 2024
5
out of
5
rating by Joseph Potter
"Great service, great price. Thorough. Love the driving app. Best insurance agent I ever had"
We responded:
"Joseph, your review means a lot to us! I'm thrilled you're pleased with our great service and thoroughness. Thank you for your positive feedback. Our office is here for all your auto insurance needs."
Gwinn Krueger
April 2, 2024
5
out of
5
rating by Gwinn Krueger
"My previous insurance carrier for my home & auto increased drastically. I spoke with Zach who quoted more affordable rates to me in an organized and efficient manner. Followed up by Cassie to ensure policies were just what I needed. Thanks for your prompt service."
We responded:
"Thank you for the five-star rating, Gwinn! I'm pleased to hear that Zach and I could provide you with more affordable rates and the right policies efficiently. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future. Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Lauren Funk
March 18, 2024
5
out of
5
rating by Lauren Funk
"First off, this building is beautiful. I had to go inside to speak with someone regarding my policy and everyone was so nice and informative. They also had the best prices compared to other competitor’s. What stands out the most is how personable this location is!"
We responded:
"Lauren, we are thrilled to hear about your positive experience at our beautiful office! We are delighted that you found our team to be nice, informative, and personable. Providing the best prices and exceptional service is what we strive for. Thank you for choosing us for your insurance needs! - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Shane Shumaker
March 15, 2024
5
out of
5
rating by Shane Shumaker
"Highly recommend! They're very patient and work with you on your schedule."
We responded:
"Thank you for the glowing review, Shane! We are thrilled to hear that you had a positive experience with our team. Providing excellent service and working with our clients' schedules is always a top priority for us. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Tammy Harshbarger
March 13, 2024
5
out of
5
rating by Tammy Harshbarger
"I am very happy I checked with them for a quote on my home and car insurance combined. I spoke with Zach and he made the process easy. I gave him the information, and he did the rest. We have been with them about a month and a half now and am pleased with their customer service. The quotes were accurate, and I have more coverage on my home than previously, and we are saving about $2,800.00 annually. I am glad I checked into alternatives. I highly recommend their services."
We responded:
"Tammy, we are thrilled to hear about your positive experience with Zach and our team at Cassie Erschen - State Farm Insurance Agent. Providing accurate quotes, more coverage, and significant annual savings is always our goal. Thank you for recommending our services, and we are here for you whenever you need assistance with your home and auto insurance. - Cassie Erschen - State Farm Insurance Agent, Freeburg, IL"
Florence Gwinn
November 3, 2023
5
out of
5
rating by Florence Gwinn
"Very kind, efficient, and organized."
We responded:
"Thank you for taking the time to leave us a review, Florence. Our State Farm office in Freeburg would be nothing without policyholders like you!"
Kaden Woods
September 20, 2023
5
out of
5
rating by Kaden Woods
"Honestly only took me 15 minutes max to give all my details, for them to look me up. With lowering my bill down by half on switching too. Very kind and thorough would 100% recommend not just State Farm but the people working here too!"
We responded:
"Thank you, Kaden, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. Thank you for trusting us to protect what matters most!"
Jason Rigdon
September 14, 2023
5
out of
5
rating by Jason Rigdon
"This week I moved my insurance over to State Farm. Zach was extremely helpful with setting up my policy and saved me hundreds! Definitely recommend using this State Farm office!"
We responded:
"Thank you for the five-stars, Jason! Zach is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs. Thank you for joining our State Farm family!"
Debbie Rose
August 29, 2023
5
out of
5
rating by Debbie Rose
"The whole process of requesting a quote and the deciding to go with State Farm has been very easy. Great service and friendly staff. Highly recommend them."
We responded:
"Debbie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Joseph Kern
August 7, 2023
5
out of
5
rating by Joseph Kern
"Whenever I need something done for my insurance (i.e. lowering my monthly payments), Cassie's team will always make sure I am getting the best rates! Good people. I'm glad to have chosen them!"
We responded:
"Joseph, your positive rating is sincerely appreciated! Our team is grateful for the confidence you have placed in us to handle your insurance policies."
Jennifer Cron
August 3, 2023
5
out of
5
rating by Jennifer Cron
"Cassie's team was very prompt in their response to all questions and getting me our quote.. Zach was very professional and timely in all communication.. happy to support a local office as a freeburg resident"
We responded:
"Jennifer, your five-star rating is sincerely appreciated! Zach has proven to be an outstanding asset to our team, and we're delighted that he could assist you with your insurance quote."
Rachel Smith
July 20, 2023
5
out of
5
rating by Rachel Smith
"Super happy with the quotes we received from State Farm! I did a lot of research and found these folks to be the best around!"
We responded:
"Cassie, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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June 7, 2023
5
out of
5
rating by Georgia's r 8cvdsje Johnston redfg errx
"Was looking for new insurance. Zach contacted me and was really helpful and kind. So far I am impressed with this agency. They got me a get deal on car insurance. Thank you."
We responded:
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your car insurance policy. Zach cares a lot about our customers."
Paul Vervynck
May 31, 2023
5
out of
5
rating by Paul Vervynck
"The staff all did good and we are glad we made the switch to State Farm."
We responded:
"Thank you for the five-stars, Paul! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
tiffany Mcfarland
May 23, 2023
5
out of
5
rating by tiffany Mcfarland
"The staff were very knowledgeable and able to help me get the best coverage and peice on my home and on my car. 10/10 would recommend"
We responded:
"Tiffany, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Sidtlali S.
May 16, 2023
5
out of
5
rating by Sidtlali S.
"I’ve had insurance with them for about 4 years now. I am very pleased because even though everything is going up, they have done a good job at keeping a reasonable price."
We responded:
"Sidtlali, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
joshua cruse
May 12, 2023
5
out of
5
rating by joshua cruse
"Shopping for insurance is not a easy process but having someone that understands your needs and looks to do the best they can to meet those needs is important. Cassie Erschen & staff fits that need. Special thanks to Jessica for the followup calls and working through the process with us!"
We responded:
"Joshua, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Kathy Sinasky
May 9, 2023
5
out of
5
rating by Kathy Sinasky
"Glad I made the switch to State Farm and Cassie’s team. They were able to get better car and homeowners coverage cheaper than another big name company and having such caring and knowledgeable people in our hometown is a major bonus for us. Cassie, Kyle and the whole team are amazing!"
We responded:
"Kathy, thank you for taking the time out of your day to leave us a review! We love hearing about how Kyle provided a wonderful insurance experience for you. Our office loves being your good neighbor!"