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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenrick Huggins

July 8, 2026

5  out of  5
rating by Kenrick Huggins
"I switched to progressive insurance co. Their insurance wasn't less money but went with them and told them if it raised any after six months I would find another. They raised my insurance very 200 dollars after six months. Quoted 78 dollar motorcycle insurance liability only. Had snapshot and that's ridiculous. Kept getting text I was breaking to hard and could make my brake pads last longer. My brake pads are over 11 years old for crying out loud. Went back to State Farm was taken care of with no prejudice and they even give me a quote for my motorcycle the same liability that was going to cost $78 with Progressive cost $7 with State Farm. Before you jump to any conclusions my driving record is gold no tickets of any kind no wrecks nothing what no reason for Progressive to do this before you go with them I highly advise take the time to talk to State Farm"
We responded:
"Thank you for taking the time to leave such a great review, Kenrick. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Christine Dricker

July 1, 2026

5  out of  5
rating by Christine Dricker
"I said what I needed for insurance and State Farm was able to give me what I needed and at a good price."
We responded:
"Christine, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cassie Erschen’s Team!"
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Lee Green

June 15, 2026

5  out of  5
rating by Lee Green
"I never visited the location but my experience came from a third party referral to the office. I was quoted a rate almost half of what I was being charged by another Company. It was what I needed to reduce my expenses. The staff was warm friendly and showed care and concern about my situation. I'm hooked for life. Great job Cassie there are more good people waiting for your business keep going and keep growing. 🖐️🖐️"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Freeburg to know that you had such a wonderful experience with us here on State Farm Agent Cassie Erschen’s Team."
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Darlene Clark

February 9, 2026

5  out of  5
rating by Darlene Clark
"Professional and friendly service. Very helpful."
We responded:
"Thank you so much for the 5-stars, Darlene! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Candee Dade

January 23, 2026

5  out of  5
rating by Candee Dade
"Cassie was great to work with and very patient.i would(and have)recommended her to enyone looking for insurance . Thank u soo much cassie!"
We responded:
"Greetings Candee, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon! - Cassie Erschen State Farm"
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Sarah Miller

January 19, 2026

5  out of  5
rating by Sarah Miller
"Thank you Zack (maybe Zach)!!!! He really helped me out! I got double the coverage on my auto insurance, plus towing, along with renters insurance... for almost $20 cheaper than what I was paying! Thank you!!!!!"
We responded:
"Hello Sarah, Thank you for taking the time to share your experience. We are glad that you enjoyed working with our team member, Zach. We look forward to keeping up the great work! See you next time!"
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Michael Thomas

January 15, 2026

5  out of  5
rating by Michael Thomas
"Extremely happy with my new policy and the money im saving by switching to State Farm they took the time to explain everything and how it works thank you State Farm"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Cassie Erschen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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diana lynn

December 8, 2025

5  out of  5
rating by diana lynn
"I received a call from Zack regarding a quote for auto insurance. He was very pleasant and knowledgeable about what I needed. He sent a quote for me to review and reschedule a call for the next day and at that time we finished up getting my insurance in place I really appreciate their help in getting insurance on my new car."
We responded:
"Hi Diana, so happy to hear Zach took such great care of you! He is always trying to make getting set up with auto insurance as simple as possible. Happy to have you as a customer!"
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felicia RIDLEN

December 8, 2025

5  out of  5
rating by felicia RIDLEN
"Zach was very helpful and took his time looking up and getting myself and my son the best deals he could. We appreciate everything he did for us."
We responded:
"Hi Felicia, thanks for the 5 star review! Happy we were able to help and lucky to have you as a customer with Cassie Erschen State Farm."
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Robert Hermiz

December 5, 2025

5  out of  5
rating by Robert Hermiz
"Painless process great value and most important responsive"
We responded:
"Thank you for the review, Robert! Happy to be the ones to assist you with your insurance needs!"
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Jessyca Pierre

November 11, 2025

5  out of  5
rating by Jessyca Pierre
"Just started working with this office and Zach was super easy to work with. I got a lower quote than what I was currently paying with the same type of policies. Zach did great at following up even when I was slow to respond (because life). So glad I found them and they found me! Would definitely recommend."
We responded:
"Thank you so much for the five stars, Jessyca! Happy to hear Zach was able to help you with your insurance needs. Glad to have you as a customer of our office! "
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Ashley Pendergrass

November 3, 2025

5  out of  5
rating by Ashley Pendergrass
"They were very helpful in getting me all set up with car insurance I can afford I'm glad I switched"
We responded:
"Ashley, I am glad you had a positive experience with us! We appreciate you. - Cassie"
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Nate Koch

October 21, 2025

5  out of  5
rating by Nate Koch
"These guys are the best!!! Fast, responsive, professional, AND saved me a ton of money 💰"
We responded:
"Nate, thanks so much for this kind review! We appreciate you. - Cassie"
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Frank Gomez

October 7, 2025

5  out of  5
rating by Frank Gomez
"After speaking with Aidan, I was able to make the right decision and insure my vehicles with State Farm. He explained everything and took his time. It was a great experience!"
We responded:
"Frank, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Cassie
"
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brian Hoffar

September 25, 2025

5  out of  5
rating by brian Hoffar
"Fast friendly knowledgeable"
We responded:
"Brian, thank you for taking the time to leave us five stars! - Cassie"
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Tawana Muhammad

August 21, 2025

5  out of  5
rating by Tawana Muhammad
"It's kind of odd how they came about in a very long story so I just want to cut through the chase I'm pretty much thankful, very blessed to have gotten a chance to get cheaper car insurance they not only gave me car insurance they doubled each of the plans that I had and they also added a life insurance attached to it how good is God. So grab a whole of a good insurance company this is certainly it thank you State farm"
We responded:
"Tawana, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Cassie"
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Stephen Wells

July 9, 2025

5  out of  5
rating by Stephen Wells
"Friendly people and a comfortable office. Efficient and informative. State Farm has been my auto insurer for twenty years and this office made it easy to continue my business after moving to the area."
We responded:
"Stephen, Thank you for your kind words and loyalty over the past twenty years! We’re glad our friendly team and comfortable office made your transition easy. We look forward to continuing to serve your insurance needs! - Cassie"
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Tina Huffman

June 24, 2025

5  out of  5
rating by Tina Huffman
"My first policy with Zach and he was quick and kind.🦋"
We responded:
"Thank you so much, Tina! So glad we were able to help with your insurance needs. Happy to have you as a customer! "
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Terrence Dunning

May 6, 2025

5  out of  5
rating by Terrence Dunning
"State Farm has been a great company for me and my family , easy enrollment , fair rates and and always east to contact if you have any question. I would recommend State Farm to anybody seeking insurance , its a great company to have by your side."
We responded:
"Thank you for the 5 star review, Terrence! So glad to hear you have been happy with our office customer service. Happy to have you as a customer!"
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Roberta Auld

April 12, 2025

5  out of  5
rating by Roberta Auld
"I just want to thank State Farm when it came to getting car insurance they were very patient as I was looking around for the best deal that fit my needs. Kristen was friendly and had wonderful skills in looking for what I wanted & even put-up with my military stories. She was a gem 💎. There wasn’t anyone law that could match or beat the great deal they gave me. Thanks State Farm"
We responded:
"This made my day, Roberta! Thank you for sharing. We're always here to help and offer any assistance you may need. - Cassie"
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Martin Boekers

January 15, 2025

5  out of  5
rating by Martin Boekers
"I got a “new” car, switched from Progressive! Cassie provided better insurance quite a bit cheaper. Their staff was friendly and spent the time I needed going over the policy! Try them out!"
We responded:
"Hi Martin, thank you so much for the kind words! Our team loves helping to review policy details with our customers and saving them money while doing it! Happy to have you as a customer. "
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Kim Carson

January 13, 2025

5  out of  5
rating by Kim Carson
"This is the Easiest agency I've ever worked with. Things went very quick and smoothly.
I shopped around and they do have the best rates with more coverage.
Zachary and Cassie were very accommodating and considerate."
We responded:
"Kim, thank you so much for your kind words! We're thrilled to hear that working with us was easy and that we were able to find you coverage. Zachary and I always aim to provide quick, considerate service, and it’s great to know that we were able to meet your needs. If you ever have any questions or need assistance in the future, don’t hesitate to reach out—we're here for you! - Cassie"
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Roger Blake

December 31, 2024

5  out of  5
rating by Roger Blake
"Zach was extremely helpful and provided exceptional service in a quick timeframe. 100% recommend this location for any insurance questions or needs, their kindness and commitment to providing me the best service was unmatched. Once again, thank you for all your assistance!"
We responded:
"Thank you for your kind words, Roger! We’re so glad to hear that you’ve had a great experience working with Zach. We truly appreciate your feedback and look forward to continuing to assist you! - Cassie "
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Morgan West

December 19, 2024

5  out of  5
rating by Morgan West
"We reached out to Cassie during the purchase of a new home and she was quick to assist us. The personal service and quick response times have been great and we look forward to a long relationship with Cassie and her team."
We responded:
"Morgan, we are so thrilled to hear you had such a positive experience. Happy to have you as a customer here at Cassie Erschen State Farm! "
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Angel a

November 20, 2024

5  out of  5
rating by Angel a
"Miranda was very helpful, made me feel like I was talking to a friend."
We responded:
"Angel, thank you for the kind words! We're so glad Miranda has been helpful and friendly—she’s a great asset to our team!
"